Covid 19 Info

General

• For your additional protection, the Hotel Ambiance is available exclusively for hotel guests and registered visitors until further notice.
• In all publicly accessible areas of the hotel (inside and outside) a legal mask obligation applies.
• All touch points in the hotel, such as menu cards, hotel information, are reduced to a minimum.
• We carry out interval cleaning of the public areas several times a day using clearly defined checklists.
• Hand disinfection dispensers are located in the public hotel area.

Your reservation / arrival & departure

• Book carefree through the Hotel Ambiance website.
• Cancellation is possible up to 48 hours before the day of arrival (except between 24 December and 3 January)

Check-in and check-out

Check-in and check-out is largely contactless and paperless – thanks to online registration and e-billing.

Your room

• Your hotel room will be specially disinfected before your arrival.
• We only use disinfecting and antiviral cleaning agents.
• There are no objects in the guest rooms that have been touched several times.
• No information material in paper form is used.

Our employees

• We can also smile with our eyes and are already professionals in recognising heart’s desires in your eyes.
• Our A-Team undergoes a regular health check.
• We all measure the temperature every day and consistently maintain high hygiene standards. This is a duty for all employees – but above all a matter of course in today’s world.

Breakfast, room service and bar

• We offer you a fresh, regional breakfast. For your safety we will use packaged food wherever possible.
• You choose whether you want to have breakfast in the restaurant or in your room.
• The always very high hygiene standards of kitchen and service are strictly controlled and carried out.

Single malt and wine lounge

• The single malt and wine lounge is, like the entire hotel, exclusively available to our hotel guests as a place of retreat and is open until 10 pm in the evening.
• Newspapers and magazines as well as other objects that are touched several times and are difficult to disinfect are not allowed.

Whirlpool and sauna

• The use of our whirlpool and sauna requires a reservation in advance
• In this way we guarantee a separation between the guests.

Hotline Federal Office of Public Health FOPH
Tel. +41 58 463 00 00
daily from 6.00 – 23.00

Hotline Canton Valais
Tel. +41 58 433 0 144 or contact.covid19@psvalais.ch
Monday to Friday from 8.00-12.00 and 13.30-18.00
Saturday and Sunday from 8.00-12.00

Reception
Our reception is also available 24 hours a day in case of emergency. You can reach us from your room telephone via the reception button.

Last update: 2.December 2020